Contents
- 1 The Central Provident Fund (CPF) Singapore Address, Phone Number, Email, Hours, Website and Social media
- 2 How to make an online CPF nomination?
- 3 How to apply for CPF Board Enquiries | Feedback?
- 4 How to Check and pay foreign worker levy?
- 5 What is the CPF Withdrawal Lock | How can I activate / de-activate it?
The Central Provident Fund (CPF) Singapore Address, Phone Number, Email, Hours, Website and Social media
Address: 238B Thomson Road, #08-00, Novena Square Tower B, Singapore 307685
For enquiries on retirement, housing, nomination enquiries: 1800-227-1188 (within Singapore), +65-6227-1188 (from overseas)
For enquiries on healthcare, e.g. MediSave, MediShield Life or CareShield Life: 1800-222-3399 (within Singapore), +65-6222-3399 (from overseas)
Hotline operating hours:
- Monday – Friday: 8.30am to 5.30pm
- Saturday, Sunday and public holidays: Closed
- Eve of Christmas, New Year and Chinese New Year: 8.30am to 1.00pm
- Counter Services are available by appointment only.
Airtime charges will apply for mobile calls to 1800 service lines. Calls are free of charge only if made from regular land lines. To avoid waiting on the line, you can book an appointment and call us at your scheduled time.
Website: www.cpf.gov.sg/
Location: View Google directions here.
Central Provident Fund (CPF) Service Centre Locations
Operating hours: Monday – Friday: 8.30am to 5.30pm
Saturday: 8.30am to 1.00pm (CPF Bishan)
Sunday and public holidays: closed
Eve of Christmas, New Year, and Chinese New Year: 8.30am to 1.00pm
Note: Self-Help Lobby is available 24 hours at CPF Bishan, CPF Jurong, CPF Tampines and CPF Woodlands.
| CPF Service Centres | Address | Nearest MRT Station | Directions |
| CPF Maxwell | The URA Centre East Wing (opposite Maxwell Food Centre) 45 Maxwell Road, #01-11 Singapore 069118 |
Maxwell | Map |
| CPF Bishan | 3 Bishan Place #01-01 Singapore 579838 |
Bishan | Map |
| CPF Jurong | 21 Jurong Gateway Road #01-01 Singapore 608546 |
Jurong East | Map |
| CPF Tampines | 1 Tampines Central 5 #01-01 Singapore 529508 |
Tampines | Map |
| CPF Woodlands | 900 South Woodlands Drive #01-02 Woodlands Civic Centre Singapore 730900 |
Woodlands | Map |
- Visit Book an Appointment
- To make bookings for another person under their NRIC , FIN or passport number.
- Make sure you are logged out first, enter another person’s ID while logged in with Singpass.
- To change or view a booking you made for another person, log out before proceeding.
- Bookings can only be viewed under the customer’s NRIC, FIN or passport number.
How to make an online CPF nomination?
You can appoint up to 15 nominees in this form. If you wish to appoint more than 15 nominees. You will need to appoint 2 witnesses for a nomination. They must be at least 21 years old, must not lack mental capacity, and must have a Singpass. You and your CPF nominees cannot be witnesses to your nomination.
Benefits of CPF Nomination
- Decide who gets your CPF savings
- Fast and convenient distribution of your CPF savings
- No extra costs to distribute your CPF savings to your nominees.
When to make or review a nomination?
- You can make a nomination once you turn 16.
- After making your nomination, review your nomination regularly (Marriage, Child birth, Divorce, Death of a nominee).
- Upon marriage, any existing CPF nomination will be revoked. You can make a new CPF nomination after you get married so that your CPF savings can be distributed according to your wishes (Note: Divorcee will not revoke your nomination).
How to view CPF Board nomination details?
- You can check by Login through SingPass
- To nominate your loved ones,
Yourself: Mobile number or email address.
For nominees: Full name, identification number and email address.
For witnesses: Full name, identification number, email address and mobile number.
If your nominee or witness is a foreigner: You will also need their mailing address in addition to the above information.
How to apply for CPF Board Enquiries | Feedback?
If you need to submit an appeal or have a more complicated issue, please fill in the form below instead.
To use e-Cashier to check the amount of voluntary top-ups
- Key in NRIC number
- Select paying as a ‘Member’ and making payment for ‘Contribute to my three CPF Accounts (Non-tax deductible)’
- Click ‘Next’
- Read and accept the Terms and Conditions
- Enter ‘Start’
- Click ‘Check Allowable Contribution’
- Log in with Singpass
| CPF account | Interest rates |
| Ordinary Account | 2.50% |
| Special Account | 4% |
| MediSave Account | 4% |
| Retirement Account | 4% |
Note:
- Members below 55 years earn up to 5% interest on the first $60,000 combined CPF balances.
- Aged 55 and above earn up to 6% interest on the first $30,000 combined CPF balances, and up to 5% on the next $30,000
What is the age of withdrawal in CPF Saving?
- To start withdrawing your CPF savings as a lump sum at the age of 55 years
Payout eligibility age 65 years (for those born after 1953) – when you start receiving monthly payouts from your CPF savings.
CPF Basic Retirement Sum
The Basic Retirement Sum is meant to provide you with monthly payouts in retirement that cover basic living expenses.
What is the CPF contribution rates (Current)?
| Employee’s age (years) | Contribution rates (monthly wages > $750) | ||
| By employer(% of wage) | By employee(% of wage) | Total(% of wage) | |
| 55 and below | 17 | 20 | 37 |
| Above 55 to 60 | 14.5 | 15 | 29.5 |
| Above 60 to 65 | 11 | 9.5 | 20.5 |
| Above 65 to 70 | 8.5 | 7 | 15.5 |
How to Check and pay foreign worker levy?
- Employers of migrant workers or migrant domestic workers (MDWs) use this eService to see their levy bill and pay for it.
- Existing sponsors and authorised family members use this eService to pay levy on behalf of MDW employers.
- This eService was formerly known as the Internet Foreign Worker Levy Billing System
Service: 24 hours
Payment mode
- Pay using PayNow QR.
- The following banks on how to use PayNow:
- DBS, OCBC, POSB and UOB
What is the CPF Withdrawal Lock | How can I activate / de-activate it?
The CPF Withdrawal Lock, part of CPFB’s anti-scam measures, enables members aged 55 and above to disable online CPF withdrawals instantly. To better protect your CPF savings, consider activating the CPF Withdrawal Lock if you don’t need to withdraw immediately. It can be easily activated online through Account Settings, following three straightforward steps.
Daily Withdrawal Limit for online withdrawals
- Current maximum online withdrawals is $50,000.
How to activate Central Provident Fund Board (CPF) withdrawal lock?
How to De-activate Central Provident Fund Board (CPF) withdrawal lock?
To deactivate the CPF Withdrawal Lock, adjust the online Daily Withdrawal Limit to your desired amount, which may require enhanced authentication and take 12 hours to take effect for that you’ve go to Account Settings.
If you wish to make a CPF withdrawal without deactivating the CPF Withdrawal Lock, you can book an appointment to visit us to withdraw your preferred amount in-person at any CPF Service Centre. Generally, the next available appointment for withdrawal transactions would be in a week’s time; subsequently, members will receive their withdrawn CPF savings generally within 5 working days.
About
The Central Provident Fund (CPF) is a comprehensive social security system that enables working Singapore Citizens and Permanent Residents to set aside funds for retirement. It also addresses healthcare, home ownership, family protection and asset enhancement. Working Singaporeans and their employers make monthly contributions to the CPF and these contributions go into three accounts:
Ordinary Account – the savings can be used to buy a home, pay for CPF insurance, investment and education.
Special Account – for old age and investment in retirement-related financial products.
MediSave Account – the savings can be used for hospitalisation expenses and approved medical insurance.
Download CPF Mobile Apps
Contact The Central Provident Fund (CPF) Singapore on Social Media
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