Contents
What is SIMBA SuperRoam?
SIMBA SuperRoam 50GB (90Days) (“Service”) is a SIM-only, no-contract mobile plan with local and roaming usage quotas bundled as a special discounted service offering.
Types of SuperRoam Plans
- 50GB
- Max
- MY
- 300GB
- 50GB Malaysia
- 8GB Roaming (International)*
- Unlimited Calls to Local Mobile
- Free SMS to SIMBA Mobile
- 500 Local Fixed Line Minutes
- 300 IDD Mins
- 100 Local SMS
*Note: 8GB Roaming (International) comprises of Roaming Data to Group A countries excluding Malaysia.
Cost:
- $20/30 days
SIMBA mobile plans offer roaming data to Malaysia and 62 other countries, with no hidden fees, and allow calls to and from Singapore without paying roaming charges by using VoLTE or SIMBA Voice App.
List of SuperRoam 50GB – 8GB Roaming (International) Charges for various Countries
| Groups | Countries | Pay-per-use charges Charging is per 10MB |
| Group A | Andorra, Australia, Austria, Bangladesh, Belgium, Brunei, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Fiji, Finland, France, French Guiana, French West Indies, Germany, Gibraltar, Greece, Guadeloupe, Hong Kong (SAR), Hungary, Iceland, India, Indonesia, Ireland, Italy, Japan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Nepal, Netherlands, New Zealand, Norway, Pakistan, Papua New Guinea, Philippines, Poland, Portugal, Puerto Rico, Reunion, Romania, Saint Pierre & Miquelon, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States, Vietnam | $4/GB |
| (International roaming refers to Group A Countries) | (excess charges after 100% usage of the data roaming quota given) | |
| Group B | Brazil, Egypt, Faroe Island, Israel, Morocco, Qatar, Saudi Arabia, South Africa, Sri Lanka, United Arab Emirates | $8/GB |
| Group C | Albania, Algeria, Argentina, Bosnia & Herzegovina, Chile, Georgia, Jordan, Kazakhstan, Kuwait, Mauritius, Mexico, Mongolia, Montenegro, Russia, Serbia, Tunisia, Ukraine | $15/GB |
| Group D | Armenia, Bahrain, Benin, Botswana, Burkina Faso, Cameroon, Central African Republic, Chad, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Gabon, Ghana, Guatemala, Guinea, Guinea – Bissau, Honduras, Iraq, Ivory Coast, Kenya, Liberia, Madagascar, Mali, Mozambique, New Caledonia, Nicaragua, Niger, Nigeria, Oman, Panama, Peru, Republic of the Congo, Senegal, Sierra Leone, Tanzania, Uruguay, Zambia | $30/GB |
300 IDD Mins
Which countries had IDD Mins Service?
Excess IDD minutes charges will be charged at the prevailing IDD rates for these countries. For more information, please visit www.simba.sg/IDD.
- Australia
- Bangladesh
- Brazil
- Brunei
- Canada
- China
- Hong Kong
- India
- Indonesia
- Ireland
- Israel
- Italy
- Japan
- Malaysia
- Mongolia
- New Zealand
- Norway
- Romania
- South Korea
- Thailand
- USA
Free IDD excludes for the following Countries:
Australia: Service prefix with 6114
Canada: Fixed & Mobile service with prefix 1867
Ireland: Special service prefixes 353818 & 35376
Israel: Fixed and mobile service to Palestine Region with prefix 97256, 97259, 97222, 97242, 97282, 97292
Norway: Special service prefixes with 470, 471881, 471882, 47810, 47811, 47812, 47813, 47814, 47815, 4785 and 47880
Romania: Special services prefixes 40118932, 4033751, 4433851, 4033951 and 40118932.
- 100GB
- 10GB Roaming (International + In-flight)
- Unlimited Calls to Local Mobile
- Free SMS to SIMBA Mobile
- 500 Local Fixed Line Minutes
- 300 Mins IDD to selected destinations
- 100 Local SMS
*Note: Aeromobile is only available on selected airlines and flights.
Cost:
- $25/30 days
300 IDD Mins
Which countries had IDD Mins Service?
Excess IDD minutes charges will be charged at the prevailing IDD rates for these countries. For more information, please visit www.simba.sg/IDD.
- Australia
- Bangladesh
- Brazil
- Brunei
- Canada
- China
- Hong Kong
- India
- Indonesia
- Ireland
- Israel
- Italy
- Japan
- Malaysia
- Mongolia
- New Zealand
- Norway
- Romania
- South Korea
- Thailand
- USA
SuperRoam Max – 10GB Roaming (International + In-flight) charges on various Countries
| Groups | Countries | Pay-per-use charges Charging is per 10MB |
| Group A | Andorra, Australia, Austria, Bangladesh, Belgium, Brunei, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Fiji, Finland, France, French Guiana, French West Indies, Germany, Gibraltar, Greece, Guadeloupe, Hong Kong (SAR), Hungary, Iceland, India, Indonesia, Ireland, Italy, Japan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Nepal, Netherlands, New Zealand, Norway, Pakistan, Papua New Guinea, Philippines, Poland, Portugal, Puerto Rico, Reunion, Romania, Saint Pierre & Miquelon, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States, Vietnam | $4/GB |
| (International roaming refers to Group A Countries) | (excess charges after 100% usage of the data roaming quota given) | |
| Group B | Brazil, Egypt, Faroe Island, Israel, Morocco, Qatar, Saudi Arabia, South Africa, Sri Lanka, United Arab Emirates | $8/GB |
| Group C | Albania, Algeria, Argentina, Bosnia & Herzegovina, Chile, Georgia, Jordan, Kazakhstan, Kuwait, Mauritius, Mexico, Mongolia, Montenegro, Russia, Serbia, Tunisia, Ukraine | $15/GB |
| Group D | Armenia, Bahrain, Benin, Botswana, Burkina Faso, Cameroon, Central African Republic, Chad, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Gabon, Ghana, Guatemala, Guinea, Guinea – Bissau, Honduras, Iraq, Ivory Coast, Kenya, Liberia, Madagascar, Mali, Mozambique, New Caledonia, Nicaragua, Niger, Nigeria, Oman, Panama, Peru, Republic of the Congo, Senegal, Sierra Leone, Tanzania, Uruguay, Zambia | $30/GB |
Countries excludes Free IDD:
Australia: Service prefix with 6114
Canada: Fixed & Mobile service with prefix 1867
Ireland: Special service prefixes 353818 & 35376
Israel: Fixed and mobile service to Palestine Region with prefix 97256, 97259, 97222, 97242, 97282, 97292
Norway: Special service prefixes with 470, 471881, 471882, 47810, 47811, 47812, 47813, 47814, 47815, 4785 and 47880
Romania: Special services prefixes 40118932, 4033751, 4433851, 4033951 and 40118932.
Benefits:
- 200GB
- 10GB Malaysia
- 5GB Roaming (International)*
- Unlimited Calls to Local Mobile
- Free SMS to SIMBA Mobile
- 500 Local Fixed Line Minutes
- 300 IDD Minutes
- 100 Local SMS
*Note: 5GB Roaming (International) comprises of Roaming Data to Group A countries excluding Malaysia
Cost:
- $39/90 days
How much is the SIMBA activation fee?
- $30
Simba Mobile plans with roaming data to Malaysia and 62 countries
- Free roaming calls to/from Singapore
- No hidden fees
- Receive OTP overseas without extra charges
IDD Charges
IDD rates are chargeable in blocks of 30 seconds. You can recharge your SIMBA wallet to make IDD calls. If you need more IDD minutes, the SIMBA Super IDD Pack gives you 500 IDD minutes at only $5! and for details, visit here.
| Countries | Fixed Rate/30s | Mobile Rate/30s |
| Bangladesh | 0.015 | 0.015 |
| India | 0.015 | 0.015 |
| Indonesia | 0.04 | 0.05 |
| Philippines | 0.1 | 0.1 |
| Myanmar | 0.16 | 0.16 |
| China | 0.02 | 0.02 |
| Vietnam | 0.08 | 0.08 |
| Thailand | 0.06 | 0.06 |
| Malaysia | 0.01 | 0.01 |
Note: Excess IDD minutes charges will be charged at the prevailing IDD rates for these countries. For more information, please visit www.simba.sg/IDD.
[/su_table]How to get / buy Simba SuperRoam Plans?
- Visit here
- Select the option “port-in from another telco”
- Select the previous network you wanted to change
- Enter the number
- Select how you would like to collect the new SIMBA sim (through postal mail / Walk-in. Check location here)
SIMBA (TPG) Telecom Singapore Customer Care
General inquiries and other service-related questions: support@tpgmobile.sg
Account termination/cancellation: service@tpgmobile.sg
Change of personal data: dpo@tpgmobile.sg
How to check Simba balance in Singapore?
You can check the Simba balance in online, procedures, documents required, renewal date in Singapore through the above link.
SIMBA Tourist Sim for tourist/visitors in Singapore
You can click the above link for SIMBA Tourist SIM Plans, Cost, Data, documents required, Where to get, How to activate, top up?
List of SIMBA (TPG) Telecom Service Centers in Singapore
View the list of SIMBA (TPG) Telecom Service Centers in Singapore through the above link.
Download and install SIMBA (TPG) Telecom Pte ltd apps for apple(ios, mac, iphone/ipad) and Android(Google play)
Is there any problem/complaint with reaching the SIMBA (TPG) SuperRoam Plan? Please report any issues using the below comment form.
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