SMRT Corporation Strides Taxis in Tanjong Katong Road, Singapore Address, Phone Number, Opening Hours, Email, Website
Address: 2 Tanjong Katong Road, Paya Lebar Quarter, #08-01 Tower 3, Singapore 437161
Phone: 6563311000
Opening Hours:
Email:
customer_relations@smrt.com.sg
Website: https://www.smrt.com.sg/
Location: View the location of SMRT Corporation.
Accessibility at SMRT
SMRT Buses Ltd
We have set core values to be Respect, Integrity, Safety and Service, and Excellence. SMRT Buses is committed to provide safe, reliable and comfortable service for commuters.
On buses
- Bus interchanges have tactile ground surface indicators to guide visually impaired commuters.
- Guide dogs are allowed on buses, but must be at the handler’s side at all times.
- Do not hesitate to approach our staff for assistance
To assist commuters in wheelchairs
- There are 58 Wheelchair Accessible Bus (WAB) services: 61, 67, 75, 167, 169, 171, 172, 176, 178, 187, 188, 190, 301, 302, 307, 700, 800, 803, 804, 805, 811, 812, 851, 852, 853, 854, 855, 857, 858, 859, 860, 882, 901, 902, 903, 904, 911, 912, 913, 920, 922, 925, 927, 950, 960, 961, 962, 963, 965, 966, 969, 970, 972, 979, 980, 981, 983, and 985. If you are unsure, look for a blue decal of a passenger-in-wheelchair displayed at the front of the bus.
- Choa Chu Kang, Woodlands and Yishun interchanges have special WAB boarding berths with ramps, guard rails, directional and indicative signs, and staff assistance call buttons for commuters in wheelchairs.
- Woodlands interchange is a multi-level interchange. There are elevators that serve both levels of the Interchange and the train station as well.
- Wheelchair accessible toilets are available in all bus interchanges.
For the convenience of pregnant, elderly or young passengers
Our buses have full low floor right through to the rear, low steps at the entrance and exit, and full side kneeling capability, all of which allow passengers with limited mobility to board and move to the back of the bus easily and swiftly.
Contact at SMRT
| Department | Call | Write |
| Customer Relations | 1800 336 8900 (Only within Singapore, and mobile air-time charges may be imposed by relevant Service Providers.) | For complaints, general enquiries and feedback (trains/buses), please use our Feedback form. |
| For complaints, general enquiries, feedback, lost and found, and compliments | Operating hours: | For lost and found, please use our Lost Report form. |
| 7.30am – 8.00pm daily | If our staff served you well, please drop us a Compliment so that we can encourage them. | |
| SMRT SNAP-REP (Snap and Report) | Whatsapp to: +65 9788 4398 | |
| To report technical defects, please send an image and a description of the defect to our WhatsApp service. | Operating hours: | |
| Please click here for the Guide to using SMRT SNAP-REP. | 7.30am – 8.00pm daily |
About SMRT Corporation
SMRT Corporation Ltd (SMRT) is a public transport service provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson-East Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. SMRT is committed to provide safe, reliable and comfortable service for our commuters.
Bus Interchanges
| Interchanges | Addresses | Description | Services |
| Bukit Panjang Integrated Transport Hub | 15 Petir Road, Singapore 678270 | Situated beside Bukit Panjang LRT, within Hillion Mall | 75, 176, 180/180A, 184, 920, 922, 970, 972/972A/972M, 973/973A, 975/975A/975B/975C, 976, 979 |
| Choa Chu Kang Interchange | 70 Choa Chu Kang Loop Singapore 689688 | Beside Choa Chu Kang MRT station and near to Lot 1 Shopping Centre | 67, 172, 188/188e/188R, 190/190A, 300, 301, 302, 307/307A, 925/925M, 927, 976, 983/983A, 985, 991/991A/991B/991C |
| Woodlands Integrated Transport Hub | 30 Woodlands Ave 2 Singapore 738343 | Situated underneath Woodlands MRT station and Causeway Point | 161, 168, 169/169A/169B, 178/178A, 187, 856/856A, 858/858A, 665, 900/900A, 901/901M, 902, 903/903M, 904, 911, 912/912A/912B/912M, 913/913M, 926, 960/960e, 962, 963/963e/963R, 964, 966/966A, 969 |
| Woodlands Temporary Bus Interchange | 3A Woodlands Square Singapore 737735 | Situated beside Woodlands MRT station | 925/925M, 950, 961/961M, 965 |
How to book a ride in SMRT Corporation, Singapore?
Mode of Payment at SMRT Corporation SG
List of Taxis in Singapore
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One thought on “SMRT Corporation: Strides Taxis Singapore Customer Care Phone number, How to book a ride, Office location”
the smrt public train fares and bus fares increased very badly.i am having family financial crisis.please do not rise up mrt fares and bus fares on the 23rd december 2023.instead of increasing fares,decrease the fares like a landslide.what the hell maam increase bus and train fares for what?did the smrt get bus and train fares to open party to enjoy?