ezbuy in Singapore Customer Care Address, Phone Number, Email, Hours and Services
Address: 51 Tai Seng Avenue,#05-02, Pixel Red (Lobby C), Singapore 533941
Customer Care Phone: Livechat
Email: service@ezbuy.com
Website: https://ezbuy.sg/
Location: View Google direction here
How to reach ezbuy Singapore by Bus, Metro, Taxi?
Bus stop
By Metro station
Taxi stand
How to login ezbuy, Singapore?
- For login information please visit here
- Enter the Name/Email
- Enter your Password
- Click to “Login”
ezbuy Home Delivery
| Parcels Total Chargeable Weight | Delivery Rates | Day Delivery | Night Delivery |
| (Arrangement cut-off) | (Arrangement cut-off) | ||
| ≤ 2kg | S$3 | 09:00 to 21:00 | |
| (17:00 the previous working day) | |||
| > 2kg to ≤ 30kg | S$6 | ||
| > 30kg to ≤ 80kg | S$12 | 09:00 to 16:00 | 15:00 to 22:00 |
| 15:00 to 22:00 | (14:30 the previous working day) | (09:00 on the day itself) | |
| > 80kg to ≤ 160 kg | S$24 | ||
| > 160kg onwards, and for every subsequent ≤ 80kg (0.5CBM) will be charged at S$12 | +S$12 every 80kg (0.5CBM) | ||
ezbuy Service Fees
| Membership | Product Payment ($) | Shipping Fee ($) | Member ($) |
| Member (8%) | 150 | 24 | 13.92 = (150+24)*8% |
| VIP (6%) | 150 | 24 | 10.44 = (150+24)*6% |
| SVIP (4%) | 150 | 24 | 6.96 = (150+24)*4% |
How to Delivery in ezbuy, Singapore?
For delivery information please visit here
Payment Methods on ezbuy
- Local bank transfer
- Credit card
- Payment verification
Contact ezbuy Singapore on Social Media
Download App ezbuy on Google play / App Store
FAQ
What if my parcel do not arrive after ETA?
Parcel with ETA will show in the “To Receive”tab in “My order”.f your parcel is not updated more than 5 days after the ETA. will check with logistics and warehouse teams and update the latest information to you within 1-2 working days.
How to rearrange delivery for parcel not picked up at the neighborhood/MRT station?
The parcel will be returned to the warehouse within the next working day. After the package has been returned to the warehouse, the system will notify you via email and the APP push that the package has been successfully returned, and remind you to rearrange a pickup date
What to do if the parcel is marked as delivered, haven’t picked it up?
This situation is usually due to a wrong update/delivery. The misdelivered packages will typically be returned to the warehouse within 1-2 working days, and a new parcel number will be generated. You will be notified to reschedule your pickup date.
Is ezbuy account in my i-banking/ ATM transfer not reflected what to do?
Under “My Available Amount”, you can see all the recent payment history. You can check if a payment is successful, rejected or still pending verification. I-banking or ATM transfer, will take up to 2 working hours to verify your payment, you will receive a SMS or an App push message notification on the status.
Is there any problem/complaint with reaching the ezbuy Singapore Address or Email? Please report any issues using the below comment form.
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