Energy Market Authority (EMA) Singapore Customer Care, Phone number, Address, Email, Hours

Energy Market Authority (EMA) Singapore Address, Phone number, Email, Hours, Social Media

About

Energy Market Authority main goals are to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore

Address: 991G Alexandra Road #01-29
Singapore 119975

Phone: 1800-734-9177 (Toll-free)

For Enquires on E-Service:ema_rd_elise@ema.gov.sg

Opening hours: Mondays to Fridays 8.00am – 5.30pm
Closed on Saturdays, Sundays and Public Holidays

Website: https://www.ema.gov.sg/

Map: View location here

Energy Market Authority (EMA) Contacts

Online Feedback Form
Email: ema_enquiry@ema.gov.sg
Hotline: 6835 8000

To apply for or renew an electrical/supply installation licence
Email: ema_lei@ema.gov.sg

To apply for or renew Electrician/Technician/Engineer/Gas Worker/Cable Detection Worker Licence
Email: ema_lw@ema.gov.sg

For Enquires on E-Service
Email: ema_rd_elise@ema.gov.sg

Electricity and Gas Licences
Email: ema_erl@ema.gov.sg

Apply for Energy-Industry Scholarship
Email: ema_humancapital@ema.gov.sg

Enquiries on Grant Calls
Email: ema_energyRD@ema.gov.sg

Apply for EMA Internship
Email: ema_hr@ema.gov.sg

How to book appointment for gas pipe installation and supply?

To book appointment visit here

  • Gas Hob
  • Gas Water Heater
  • Gas Clothes Dryer
  • Gas Leak Detector
  1. Select Type of Premises
  2. Type of Appointment
  3. Gas Dryer Installation
  4. Salutation
  5. SP Account
  6. Gas Water Heater Installation
  7. Enter Name, Number, Email
  8. Address Details
  9. Submit

How to apply for gas supply, install gas pipes and/or install town gas appliances at home?

  • City Energy can only assist to install exposed gas pipes in HDB
  • For all other installation of gas pipes and appliances,
  • To engage a Licensed Gas Service Worker to assist you.
  • After installation is completed, City Energy will fix the gas meter
  • To ensure appropriate tests are performed before turning on the gas supply.

Phone: 1800-555 1661

How to update particulars for Gas Service Worker Licence?

  • Enter particulars through the ELISE visit here
  • To logged into ELISE with your SingPass
  • Click on My Profile
  • Update Particulars/Replacement of Worker’s Licence
  • Enter Submit

Contact Energy Market Authority (EMA) on Social Media

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