How to change address, phone, email (contact details) in United Overseas Bank Singapore?
- Download the form
- Enter the name, NRIC / Passport number, Country of residence
- Enter your new address
- Enter the contact phone number, email
- Fill the required details and complete the form
- Send the form to the mail address: Channel Operations Centre Robinson Road P O Box 1282 Singapore 902532
Documents required:
Copy of Singapore NRIC (Front and Back)
(or)
Copy of either one of the documents below for proof of residence (within last 6 months):-
- Utility Bill,
- Telephone Bill,
- Tax Assessment,
- A non UOB bank statement,
- Rental agreement
Contact for Help and support:
| Help and Support | Contact |
| 24/7 Fraud Hotline (scam reporting hotline) | +65 6255 0160 |
| UOB Customer Service (for general enquiries on Banking, Credit Cards & CashPlus) | 1800 222 2121 |
| Compliment and Suggestion | 1800 222 2121 | Feedback Form |
| Complaint | 1800 222 2121 | Complaint Form |
| UOB Authorisation Hotline | +65 6253 2122 |
| Wealth Banking | 1800 222 1881 | Enquiry Form |
| Privilege Banking | 1800 222 9889 | Enquiry Form |
| Privilege Reserve | 1800 222 9889 | Enquiry Form |
| UOB Private Banking Concierge | 1800 881 8886 |
| Property Loans (Hotline is available from 8am to 8pm daily) | 1800 388 2121 | Enquiry Form |
| UOB Sales Hotline | +65 6668 2087 |
| Insurance | Enquiry Form |
| Investments | Enquiry Form |
| CPF Investment Scheme | 1800 538 8011 |
| UOB Travel | +65 6252 6822 |
| Credit Management Division | +65 6868 5101 |
FAQ
How to change my address on my UOB credit card?
To particulars by completing the form and mail it back to the Bank or submit to any of the UOB Group branches.
How to set up SMS OTP with UOB?
For instant activation, register your local mobile phone number for SMS-OTP at any UOB ATM. Select ‘Cashcard / Other Trans’ > ‘Other Trans’ > ‘Internet /Phone Banking’ > ‘Internet Banking’ > ‘SMS-OTP (One-Time Password)
What is the email address for UOB?
- For customer-related enquiries, please e-mail Customer.Service@UOBgroup.com /
- Click on here for other UOB contact numbers.
How to check my application status?
- Tap open your UOB TMRW App.
- Enter your mobile number and tap “Sign in”.
- Then, enter the One-Time Password sent to your registered mobile number.
- Once you login, you should be able to see your application status right away.

