Contents
SIMBA Seniors Plan
Mobile Access for Seniors Plan [“Service”] is a SIM-only, no-contract mobile plan with local and roaming usage quotas bundled as a special discounted service offering.
Benefits
- 20GB at full speed
- Unlimited data at capped speeds
- Unlimited Calls to Local Mobile
- Free SMS to SIMBA Lines
- 1GB Roaming (International)
- 300 Local Fixed Line Minutes
- 30 Local SMS
How much is the Senior Plan Service cost?
- $5.00* for 30 days
What is the age for the TPG senior plan?
- All Singaporeans and Permanent Residents aged 60 and above
Is SIMBA senior plan 4G or 5G?
- 4G
List of SIMBA Senior Plan – 1GB Roaming (International) Charges for various Countries
SIMBA mobile plans offer roaming data to Malaysia and 62 other countries, with no hidden fees, and allow calls to and from Singapore without paying roaming charges by using VoLTE or SIMBA Voice App.
| Groups | Countries | Pay-per-use charges (per 10MB) |
| Group A (International roaming refers to Group A Countries) |
Andorra, Australia, Austria, Bangladesh, Belgium, Brunei, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Fiji, Finland, France, French Guiana, French West Indies, Germany, Gibraltar, Greece, Guadeloupe, Hong Kong (SAR), Hungary, Iceland, India, Indonesia, Ireland, Italy, Japan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Nepal, Netherlands, New Zealand, Norway, Pakistan, Papua New Guinea, Philippines, Poland, Portugal, Puerto Rico, Reunion, Romania, Saint Pierre & Miquelon, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States, Vietnam | $4/GB (excess charges after 100% usage of the data roaming quota given) |
| Group B | Brazil, Egypt, Faroe Island, Israel, Morocco, Qatar, Saudi Arabia, South Africa, Sri Lanka, United Arab Emirates | $8/GB |
| Group C | Albania, Algeria, Argentina, Bosnia & Herzegovina, Chile, Georgia, Jordan, Kazakhstan, Kuwait, Mauritius, Mexico, Mongolia, Montenegro, Russia, Serbia, Tunisia, Ukraine | $15/GB |
| Group D | Armenia, Bahrain, Benin, Botswana, Burkina Faso, Cameroon, Central African Republic, Chad, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Gabon, Ghana, Guatemala, Guinea, Guinea – Bissau, Honduras, Iraq, Ivory Coast, Kenya, Liberia, Madagascar, Mali, Mozambique, New Caledonia, Nicaragua, Niger, Nigeria, Oman, Panama, Peru, Republic of the Congo, Senegal, Sierra Leone, Tanzania, Uruguay, Zambia | $30/GB |
How to get SIMBA Senior Plan Service in Singapore?
- Visit Senior Plan
- Choose your plan (Seniors Go Digital Plan / Mobile Access for Seniors Plan)
- Value-Added Services: $3 Mobile Security
- Select the mobile bundle (if needed)
- Click “Submit”.
Where / How to Top up / Recharge Simba account through Retail store / App / Online in Singapore?
You can view the details of Simba Top up, recharge through online, app and retail store through the above link.
VoLTE Supported Devices
- Apple
- Huawei / Honor
- Samsung
- Vivo
- Xiaome / Redmi
- Oppo / Realme
- Lenovo
- Energizer
- ZTE Red Magic
- Google Pixel
SIMBA (TPG) Telecom Singapore Customer Care
General inquiries and other service-related questions: support@tpgmobile.sg
Account termination/cancellation: service@tpgmobile.sg
Change of personal data: dpo@tpgmobile.sg
How to update / change your name, contact number, address, email, date of birth, ID in SIMBA (TPG) Singapore?
View how to make changes on SIMBA (TPG) through the above link.
Download and install SIMBA (TPG) Telecom Pte ltd apps for apple(ios, mac, iphone/ipad) and Android(Google play)
FAQ
1.Does SIMBA Senior Plan have free caller ID?
- Caller ID, all incoming voice calls and incoming SMS (local and international) are free.
2. How long does SIMBA take to activate?
- 1-2 working days
3. How to check SIMBA validity?
- You may send SMS to 1218 and then check mobile usage, balance, status of SIM for roaming and more.
4. How to renew SIMBA senior plan?
- The Service entitlements are supplied on a rolling 30-day basis, automatically renewed subject to successful payment received.
- Plan renewal for the next cycle shall happen at the end of Day 30 of your current cycle.
Is there any problem/complaint with reaching the SIMBA (TPG) Seniors Plan? Please report any issues using the below comment form.
Rate your experience with the SIMBA (TPG) Seniors Plan: (click on the stars below)[yasr_visitor_votes]
