Contents
- 1 What is SimplyGo EZ-Link charms/wearables Singapore ?
- 2 How | Where to top up EZ-Link charms/wearables in Singapore?
- 3 How to activate my SimplyGo EZ-Link charm?
- 4 Where EZ-Link charms/wearables can be used in Singapore?
- 5 What is the validity / expiry of EZ-Link charms/wearables Singapore?
- 6 What should you do if your EZ-Link charms/wearables are faulty or lost / stolen?
What is SimplyGo EZ-Link charms/wearables Singapore ?
An EZ-Link charm is a special EZ-Link in the form of a trinket. It makes use of contactless technology designed by EZ-Link to make using EZ-Link smarter and trendier.
An EZ-Link wearable takes on other forms that can be worn around watchbands or wristbands. Functioning in exactly the same way as an EZ-Link card, EZ-Link charms/wearables can be used on buses, trains, taxis, and even on retail and vending outlets which accept EZ-Link for payment.
An EZ-Link charms/wearables come with any stored value?
- All EZ-Link charms/wearables are sold without stored value.
How | Where to top up EZ-Link charms/wearables in Singapore?
- EZ-Link charms/wearables are available at EZ-Link Official Store on
- Shopee
- Lazada
- EZ-Link
- Vending Machines
- Designs and stocks are subjected to availability
Top up your EZ-Link charms/wearables at all EZ-Link card top up channels. please visit https://www.ezlink.com.sg/card/top-up-refund
How to top up my EZ-Link charms/wearables for transit?
- Place the charm flat on the reader as shown on the image below, ensure that the charm is placed in the center of the reader.
- Do not move the charm once it has been detected by the reader to avoid any disruption to the transaction.
- For Top-ups (GTM, SimplyGo Kiosk etc.)
- Ensure that the transaction is successfully completed as reflected on the machine’s display before removing the charm from reader.
- For payment – gantry / on-board buses
- For faregates on the Thomson East-Coast Line (TEL)
How to activate my SimplyGo EZ-Link charm?
- To activate this EZ-Link charm, please top it up at a Self-Service Top-Up Machine before pairing it with the EZ-Link app.
- For more information visit here https://www.ezlink.com.sg/top-up-your-ez-link/islandwide-top-up-points/
Where EZ-Link charms/wearables can be used in Singapore?
- EZ-Link charms and wearables function just like any EZ-Link card and can be accepted at all EZ-Link acceptance points
- It can be used for public transport, shopping and dining.
- Simply tap your EZ-Link charm/wearable like you would with a normal EZ-Link card to make your payment.
What is the validity / expiry of EZ-Link charms/wearables Singapore?
- The validity of the EZ-Link charms/wearables is 3 years
- Download the EZ-Link app and link card, charm and wearable to keep track of the expiry date.
How to exchange or refund packaging is scratched?
- No exchange or refund is allowed.
What should you do if your EZ-Link charms/wearables are faulty or lost / stolen?
- EZ-Link charms/wearables are sold without warranty.
- Charm/wearable is found to be defective within 6 months from the date of purchase, please Contact customer service.
Customer service hotline: 6496 8300
Hours: Monday-Sunday, 8am to 6pm, (excluding public holidays)
What is the official website of EZ-Link charms/wearables?
Website: https://www.ezlink.com.sg/ez-link-faqs/charms-and-wearables/#ez-charms-11
