Singapore Food Agency (SFA) Address, Phone number, Email, Hours, Social Media
Address: Singapore Food Agency Headquarters Address
52 Jurong Gateway Road
JEM Office Tower,
#14-01, Singapore 608550
Phone: 6805 2871
Quality Service Manager: 1800 805 2575
Email:
Opening hours: Mon – Thu : 8.30 to 6.00pm
Fri : 8.30am to 5.30pm
Website: sfa.gov.sg
Location: View Google direction here.
How to reach Singapore Food Agency (SFA) By Bus / By MRT?
By Bus:
49, 98, 98A, 98B, 79, 79A, 154
By MRT:
e-Services
- GoBusiness Licensing
- Inspection & Laboratory e-Services
- Track Record for Licensed Food Establishments
- Food (Export) Health Certificate
- Free Sale Certificate
- Tenancy Management e-Services
How to apply for a food processing establishment licence?
- For a Licence to operate a food processing establishment.
- Find specific licences, sorted by government agency.
- Event organisers
- For checking premises use
- New food service business owners
- To apply for new license visit here https://www.gobusiness.gov.sg/licences/#new-licence

About
- Vision, Mission and Values
- Vision
- Safe food for all
The SFA brings together food-related functions carried out by the former Agri-Food & Veterinary Authority of Singapore, the National Environment Agency and the Health Sciences Authority. As the lead agency for food-related matters, SFA’s mission is to ensure and secure a supply of safe food for Singapore.
Mode of Payment
- GIRO
- Online Payment
- AXS
- PayNow Corporate or PayNow QR
- Internet Banking Fund Transfer
- For SFA’s Vendors
Contact Singapore Food Agency (SFA) on Social Media
FAQ
What are processed food products?
Processed food products include raw spices, raw or semi processed food ingredients such as flour or bottled water, liquors and all beverages. Processed food however, does not include primary produce – raw fish, raw meat, processed fish products, processed meat products, fresh fruits and fresh vegetables. Separate licences are required for importing primary produce.
How to apply for a food processing establishment licence?
To apply for a Licence to operate a food processing establishment GoBusiness Licensing.
Do I require a licence to manufacture food for distribution? If yes, can I do it in a residential house?
To operate a food processing establishment is required from SFA, for the manufacturing, processing, preparation or packing of foods for the purpose of distribution to wholesalers and retailers.
The premises used for manufacturing, processing, preparation or packing of food for the purpose of distribution must be carried out in a properly designed and constructed food processing establishment equipped with all the necessary facilities.
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2 thoughts on “Singapore Food Agency (SFA) Customer Care Phone number, Address, Email, Hours, How to apply for license?”
at the yew tee estate choa chu kang crescent,the hot tea prices gone until one cup 2 dollars already.i wish the singapore food agency will ask the coffee house owners to sell the hot tea at 50 cent per cup.the singapore food agency must do something to make sure hawkers at food centre and coffee shop do not have to pay sky-high monthly rental.in this way,customers with family financial crisis can afford to eat and drink.the rules asking customers to return the dishes to the receptacles is very hateful.what the hell maam,if dishes is not returned,customers pay fine 340 dollars.this fucking bastard rule makes me feel depressed and frustrated.please waive away this table rule in coffee shop and food centre.
at the 32 new market road,chinatown people’s park food centre,the 100% pure sugar cane juice #01-1142 stall owner and employees is very unfriendly.when i orderd a cup of hot tea and went to take a seat,the stall seller asks me to take the hot drink by myself .i wish the staff in the singapore food agency will make sure the seller know how to deliver the drinks to the cuatmer table.one cup of hot tea is 1.10 dollars.please kindly take action on this stall in the country of singapore.