Contents
SP Group in Kallang Sector, Singapore Address, Phone, Email, Website, Hours, Social Media
SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore, China, Vietnam and Thailand. As Singapore’s national grid operator industrial, commercial, and residential customers benefit from its world-class transmission, distribution, and market support services. These networks are amongst the most reliable and cost-effective world-wide
Address: 2 Kallang Sector, Singapore 349277
Phone: 6569168888; Hotline: +65 1800 222 2333
Opening hours: Monday to Friday, 8am-5:30pm, Saturday and Sunday closed
Website: www.spgroup.com.sg/
Location: View Google direction here.
How to reach SP Group Building Kallang Sector Singapore by Bus / MRT ?
By Bus:
By Metro:
- DOWNTOWN LINE
- NORTH EAST LINE
| Section | Contact Number | Email / Hours | |
| Billing & Retail | Billing / Utilities Account Enquiries | 1800 222 2333 | |
| Quality Service Manager | 1800 235 2151 | servicequality@spgroup.com.sg | |
| Open Electricity Market Enquiries | 1800 233 8000 | choice@spgroup.com.sg | |
| Gas Installation Appointments | 1800 555 1661 | ||
| Customer Service Centre | HDB Hub | 490 Lorong 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 |
Opening Hours: Mon to Fri (8:30am to 6pm); Sat (8:30am to 1pm) Closed on Sun & Public Holidays Note: Issuance of queue tickets ends at 5pm on weekdays and 12pm on Saturdays. |
| District Cooling & Heating | Singapore District Cooling Enquries | districtcooling@spgroup.com.sg | |
| Electric Vehicle Solutions | EV Charging Solutions Enquiries | 6916 7799 | emobility@spgroup.com.sg |
| Electricity, Gas & Solar Power | Electricity Supply Interruption | Electricity Service Centre (24-Hour Hotline): 1800 778 8888 | |
| Gas Emergency Hotline | 1800 752 1800 | ||
| Water Supply Interruption, Quality & Pressure Issues Public Utilities Board (24-Hour Hotline) |
1800 225 5782 | ||
| Worksite, Equipment or Service Quality Issues | powerfeedback@spgroup.com.sg | ||
| Solar PV Enquiries | powerfeedback@spgroup.com.sg | ||
| Replacement of Gas Meters | +65 6671 7109 | ||
Which Countries does SP Group provides Energy Solutions?
- Australia, China, Thailand, Vietnam
How to Reschedule Residential Opening/Closing Appointment?
- Enter your account number
- Postal code
- Validate
- Select the appointment
- Reschedule appointment if need
- Finally review and submit
- To Reschedule Residential Opening/Closing Appointment visit here

How to open a utilities account?
Eligibility
- Must be 18 years old
- To open account please visit here

Mode of payment
- Giro
- Cheques
- Visa
- MasterCard
- American Express
- Cash, NETS and Cashcard payments can be made at any 7-Eleven store.
SP Group Careers
SP Group Human Resource team for enquiries on job opportunities, scholarships or internships, you can email recruitment@spgroup.com.sg.
How to make a Report in SP Group, Singapore?
All whistleblowing concerns are to be made to SP Group’s Head of Internal Audit via one of the following communications channels:
Phone: +65 6684 9178
Email: whistleblow@spgroup.com.sg
Postal Address: Head, Internal Audit, SP Group, 2 Kallang Sector, Singapore 349277
Contact SP Group in Singapore on Social Media
Download SP Group App for Google play / App Store
FAQ
1.How to terminate my existing utilities account if I am moving to a new house?
- No longer need the utilities account at your current old premises, please terminate utilities account. The new occupant can apply for a new utilities account and your account will be closed when the new account is opened.
2.What happens if account is closed to the security deposit?
- The security Deposit will be used to offset the Final Bill Charges remaining credit will be refunded in a form of cheque to your requested Mailing Address.
3.How to billed based on actual meter readings every month?
Due to the high costs of taking meter readings, it is a common practice for utilities companies to read the meters once every two months.
- App
- SP Utilities Portal
- Automated phone system at 1800 2222 333 and select option 4 for “Others” after language option
Is there any problem/complaint with reaching the SP Group in Singapore Address or Email? Please report any issues using the below comment form.
Rate your experience with the SP Group, Singapore: (click on the stars below)[yasr_visitor_votes]





2 thoughts on “SP Group, Singapore Customer Care Phone Number, Address, Hours, Email”
the electricity is a daily necessity needs in life.if it increases rapidly,the family with money disruption will all die of suicide.please kindly decrease the electricity prices from this month onwards.under my judgement,the electricity bill must be 1 kilowatt for 1 cent only. all other unnecessary charges must not be passed down to consumers.
I had an appointment yesterday from 3 to 4pm for the electricity & water supply. It happened the guys from SP service left a letter stating, house couldnot inspect due to door lock. They even didt call back to check whether I was inside the premise or not. . After reading the note, I contacted the customer service immediately. I was told to wait. Nearly one hr passed, I called again to find out. I was told they have left the message but someone will call me back. From 3 to 6pm, I made 5 calls. Imagine my state, without Air and light. I had to stay up so long. Then I got hold of the manager around 545pm. And he was trying to cover up their mistakes. I get a SMS message stating at 520 pm, checking of the water and electricity have been done successfully. When no one has turned up.
What would have happened to me? Waiting at my unit at Normanton Park without electricity.
I need the division manger to answer my question.